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LiveChat

Click the LiveChat button to contact us. If your phone/ Pad does not show the Live Chat button, try to use your Laptop. If it still does not work, contact us via Wecaht(微信)。

Our Wechat ID:

17189109726

or scan the QR

If you are unsure how to install Wechat, Click here to find more.

**Wechat is a chatting platform and is the most commonly used app in China. We strongly suggest you install it before you leave your country/region.  Kakao Talk and LINE may not work properly in China.

Email us
Email us for mobile/cell phone SIM and VPN issues:

vpn@studychina.education

▼We won’t reply all emails. Only emails related to hard issues will be replied. General information is easy to find on the internet and your Universities. ▲

For detailed info about Chinese cell phone system, click here.

Email us for Transport issues:
西安 | Xi’an xian@studychina.education

▼We won’t reply all emails. Only emails related to hard issues will be replied. General information is easy to find on the internet and your Universities. ▲

▼We won’t reply any email between 23/Aug~05/Spet as the whole team will be working at Airports.▲

▲You can still use Wechat to contact us. ▲

Things to know about Airport service
Please allow 2 days to process your booking.
Please do not submit your booking twice. If you need to modify your booking, contact us via Wechat/ Livechat.

If you have not received our confirmation within 3 days. Please use Wechat/ LiveChat to contact us.

As the team is always overloaded, we may unable to reply you via email. Wechat/ LiveChat is more efficient.

If you are flying to China today, contact us immediately via Wechat/ Live Chat. We will try to process your booking as an urgent order.

If you are not sure how to use Wechat, click here.