LiveChat
Click the LiveChat button to contact us. If your phone/ Pad does not show the Live Chat button, try to use your Laptop. If it still does not work, contact us via Wecaht(微信)。
Our Wechat ID：
or scan the QR
If you are unsure how to install Wechat, Click here to find more.
**Wechat is a chatting platform and is the most commonly used app in China. We strongly suggest you install it before you leave your country/region. Kakao Talk and LINE may not work properly in China.
Email us
Email us for mobile/cell phone SIM and VPN issues：
vpn@studychina.info
▼We won’t reply all emails. Only emails related to hard issues will be replied. General information is easy to find on the internet and your Universities. ▲
For detailed info about Chinese cell phone system, click here.
Email us for Transport issues：
| 西安 | Xi’an | xiy@studychina.info |
▼We won’t reply all emails. Only emails related to hard issues will be replied. General information is easy to find on the internet and your Universities. ▲
▼We won’t reply any email between 23/Aug~05/Spet as the whole team will be working at Airports.▲
▲You can still use Wechat to contact us. ▲
Things to know about Airport service
Please allow 2 days to process your booking.
Please do not submit your booking twice. If you need to modify your booking, contact us via Wechat/ Livechat.
If you have not received our confirmation within 3 days. Please use Wechat/ LiveChat to contact us.
As the team is always overloaded, we may unable to reply you via email. Wechat/ LiveChat is more efficient.
If you are flying to China today, contact us immediately via Wechat/ Live Chat. We will try to process your booking as an urgent order.
If you are not sure how to use Wechat, click here.